Return and Refund Policy
We Offer Wellness have a 30-day refund policy, which means you have 30 days after purchasing your experience to request a refund.
To be eligible for a refund:
- The customer needs to provide the reason for requesting a refund by emailing hello@weofferwellness.co.uk
- For experiences that require a discovery call prior to redemption, should the Provider and customer mutually agree incapability a refund will be provided
- The Provider cannot fulfil the experience
Subject to availability, the customer may provide a written request to exchange the experience to one of which is equal value or higher.
Refunds to be reviewed by the customer service team.
On granting a refund, the customer may be liable for transactional fees incurred by We Offer Wellness.
