Help Centre

Frequently asked questions

Answers to the most common booking, payment and account questions.

Help Centre

Frequently asked questions

Answers to the most common booking, payment and account questions.

Visit your confirmation email to reschedule or cancel, or message the practitioner directly from your account.

Each listing includes a cancellation window. If you cannot find it, contact support at /contact?topic=support.

Use the forgot-password link on sign in. If the email does not arrive, check spam/junk and search for We Offer Wellness®.

Most therapies only require comfortable clothing and a quiet space. Classes will note props if needed.

Read the listing details and our Safety & Contraindications guidance before booking if you are unsure.