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Returns Policy

Last updated: 29/06/2026

This Returns Policy explains how returns, exchanges, and refunds work for products purchased from WOW Store.

Services and bookings may have separate rules in our Booking, Refunds & Cancellations Policy.

1. Returns window

You may request a return within 14 days of delivery unless the law or product page says otherwise.

2. Eligible items

Returned items should be unused, in saleable condition, and sent back with proof of purchase where possible.

3. Non-returnable items

Gift cards, digital products, personalised items, and opened hygiene-sensitive items may be excluded from return where permitted by law.

4. Faulty items

If something is damaged, faulty, or incorrect, contact us as soon as you can and we will help resolve it.

5. Refunds and exchanges

Approved refunds are made to the original payment method. Where stock allows, exchanges may be offered.

6. Contact

Email [email protected] to start a return.

Discover

Shop wellness by modality

Explore therapies, classes, workshops and experiences by the kind of support you are looking for.

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Breathwork A place to start

Breathwork

Guided breathing sessions for calm, clarity, nervous-system support and deeper connection with yourself. Browse modality Sound Healing

Sound Healing

Immersive sound, vibration and restorative sessions. Browse modality Massage

Massage

Hands-on support for tension, recovery and rest. Browse modality Yoga

Yoga

Classes and sessions for mobility, strength and calm. Browse modality Coaching

Coaching

Guidance for confidence, clarity and personal growth. Browse modality
Recommended for you375 matching offerings

Explore offerings

375 offerings
Sound Healing Meditation Class Class
Sound Healing

Sound Healing Meditation Class

with Metis Sound Healing

☆☆☆☆☆ 0.0 · Be the first to review

Port Talbot

If you have ever been to a sound bath before my classes are quite similar but through my studies I have decided to deliver my classes from a chakra healing perspective. I use a combination of ancient and modern instruments to guide you into a state of calm and relaxation. Each instrument was specifically chosen for its resonance and frequency to clear energy blockages in the body and to attune each Chakra back to its intended state; optimising the body and putting you into a healing mode. Everyone's experience will be different but whether you are attending for relaxation or healing you will leave feeling the difference in your body and mind 🧘💜 Each in-person group session is 60 minutes

Flexible dates
Sound Therapy Session Therapy
Massage

Sound Therapy Session

with Yogic Sound

☆☆☆☆☆ 0.0 · Be the first to review

London Borough of Newham

One to One Sound therapy sessions The 5Rs method of experiential processing The method which Martina applies during a sound therapy session has been studied and researched for more than 25 years by the British Academy of Sound therapy, called “the 5Rs method of experiential processing’ (5Rs for short). This model enables you to improve your health and wellbeing by helping you to make sense of your experience at a deeper level. When we are interacting with situations, our environment and relationships we are often deeply and adversely affected by what happens – these outside influences have a very real impact on our health and wellbeing not to mention our lives and those around us. The 5Rs is a very simple way of understanding how our outside world affects us and enables us to turn negative thoughts, feelings and emotions into positive ones. It also helps us to understand ourselves at a deeper level, enabling experiences from our past to be gently released so we can move on in a more positive way. In a 1-2-1 session the therapist listens to the client’s needs and then selects specific instruments and techniques to help with certain conditions, such as drum massage to help with muscle tension or uplifting sounds played on crystal bowls for mild depression for example. The sessions run between 60min to 90min in length, depending on clients’ need

Flexible dates
Sound, Crystal & Reiki Healing Therapy
Reiki

Sound, Crystal & Reiki Healing

with The Energy Wheel

☆☆☆☆☆ 0.0 · Be the first to review

Oxshott

Sound / Crystal / Reiki Healing: 90 mins session Gillian, Reiki Master and Sound Healer, will relax you with a powerful healing that will remove stuck and stagnant energy from the body and energy field including stuck emotion and physical pain. The Chakras will be re-aligned and balanced in this wonderfully immersive session combining the power of sound with crystals, Reiki. Your body will be dowsed to find out blocks and removal of stuck energy from your energy field will help you move forward in life.

Flexible dates
Swedish Full Body Massage Therapy
Massage

Swedish Full Body Massage

with The Good Place Massage Therapy

☆☆☆☆☆ 0.0 · Be the first to review

Weeley

Swedish Full Body Massage (60 minutes per session) Options: 2 sessions per month 4 sessions per month

Flexible dates
Tai Chi Or Qigong Sessions Therapy
Qigong

Tai Chi Or Qigong Sessions

with Taiji & Qigong

☆☆☆☆☆ 0.0 · Be the first to review

London Borough of Camden

James Drewe has studied Tai Chi and Qigong since 1975, is the author of 3 books on the subject, & is an Instructor Member of Tai Chi Union of Grea...

Flexible dates
Tantra Energy Healing Therapy
Energy Healing

Tantra Energy Healing

with Genuine Tantra

☆☆☆☆☆ 0.0 · Be the first to review

Online exclusive

Tantra Energy Healing is a holistic practice that enhances well-being, balances energy, and empowers you to manifest your dream reality. It’s vital for stress relief, improved health, deepened connections with yourself and loved ones, enhanced intuition, and more. 🌟💫 Our transformative 90-minute session uses five powerful tools: movement, breathwork, meditation, touch, and sound: •⁠ ⁠Consultation & Mental Healing: Understand your needs and goals, and prepare your mind. •⁠ ⁠ Energy Healing: Learn daily practices to channel and balance your energy. •⁠ ⁠Self-Touch: Release physical tension and enhance energy flow. •⁠ ⁠Integration with Healing Chanting: Raise your vibrations and ensure lasting change. There’s no better time to invest in your well-being than now. In Tantra we believe there is only the present moment🌿

Flexible dates
Tera Mai Reiki 1, 2 & Masters Therapy
Mindfulness

Tera Mai Reiki 1, 2 & Masters

with Helen O Neill

☆☆☆☆☆ 0.0 · Be the first to review

Gillingham

Tera Mai Reiki 1, 2 and Masters, please be aware that this is done over 3 workshops. Hi my name is Helen and I have been on the spiritual path all of my adult life, this has meant that I am qualified, insured and endorse all the well-being experiences I do. I am a Holistic Practitioner this includes being a natural Medium, Tera Mai™ Reiki Master, Healer and Trainer. Animal and Pet Reiki healer, Spiritual Life Coach, Mindfulness and Meditation Teacher, Spiritual Mentor and Developer. Psychic, Spirit and Trance Medium, Shamanic Practitioner, Corinthian Healer and Trainer. With all this it has led me to believe that my path is paved with healing and teaching and this also includes teaching the power of self healing. I want to teach everybody to self heal and give the power of healing to adults, children and animals. When I do my Reiki I do a chakra cleanse and realign body and spirit as I believe you have to heal the whole person. During my time as a healer I have worked with cancer patients by supporting their treatment plan, helping the chemotherapy get to where it’s needed and lesson the side effects. I have helped domestic abuse survivors to cut the ties and binds of what’s happened to enable them to move forward. Also I’ve worked with ladies that have struggled with infertility to name but a few. When someone comes to me I assess what’s needed, treatment might change as we move forward as I use all my skills to enable me to give you a personal healing and spiritual experience

Flexible dates
Tera Mai Reiki Inclusive Of Chakra Balance Therapy
Mindfulness

Tera Mai Reiki Inclusive Of Chakra Balance

with Helen O Neill

☆☆☆☆☆ 0.0 · Be the first to review

Gillingham

Tera Mai Reiki inclusive of chakra balance and mind, body and soul realignment. Hi my name is Helen and I have been on the spiritual path all of my adult life, this has meant that I am qualified, insured and endorse all the well-being experiences I do. I am a Holistic Practitioner this includes being a natural Medium, Tera Mai™ Reiki Master, Healer and Trainer. Animal and Pet Reiki healer, Spiritual Life Coach, Mindfulness and Meditation Teacher, Spiritual Mentor and Developer. Psychic, Spirit and Trance Medium, Shamanic Practitioner, Corinthian Healer and Trainer. With all this it has led me to believe that my path is paved with healing and teaching and this also includes teaching the power of self healing. I want to teach everybody to self heal and give the power of healing to adults, children and animals. When I do my Reiki I do a chakra cleanse and realign body and spirit as I believe you have to heal the whole person. During my time as a healer I have worked with cancer patients by supporting their treatment plan, helping the chemotherapy get to where it’s needed and lesson the side effects. I have helped domestic abuse survivors to cut the ties and binds of what’s happened to enable them to move forward. Also I’ve worked with ladies that have struggled with infertility to name but a few. When someone comes to me I assess what’s needed, treatment might change as we move forward as I use all my skills to enable me to give you a personal healing and spiritual experience.

Flexible dates
The Deep Tissue Bundle Therapy
Massage

The Deep Tissue Bundle

with Mike Fossett Massage

☆☆☆☆☆ 0.0 · Be the first to review

Lenham

The Deep tissue bundle - Four 60min deep tissue or sports massage treatments

Flexible dates
The Foot Care Package Therapy
Massage

The Foot Care Package

with Mike Fossett Massage

☆☆☆☆☆ 0.0 · Be the first to review

Lenham

The Foot care package - four 30mins relaxing foot massage treatments

Flexible dates
The Healing Skin Specialist - 1:1 Healing Sessions Therapy
Energy Healing

The Healing Skin Specialist - 1:1 Healing Sessions

with Iampowerful Ltd

☆☆☆☆☆ 0.0 · Be the first to review

Online + Stoke Poges

Research has shown that the skin is directly affected by mental and emotional distress, with the biggest issue linked to depression and anxiety. Whilst many may seek medical intervention, they mainly deal with the topical issues. What I have discovered through my healing experiences with clients, is that the physical body was able to heal exceptionally quickly, once I had located the associated lower emotional link and then healed it fully for release. In my 1-2-1 healing sessions there is a 4 step process we undertake together: - Talk - it’s good to talk. With my exceptional communication gifts, I have the ability to listen, feel intuitively and understand. Through healthy conversation, we can discover together new ways to view, deal and perceive life experiences, past, present and future. Re-programming the sub conscious mind, will help to increase self-awareness and learn new coping mechanisms. - Breathing technique. Learn the deeply relaxing benefits of breathing. -Meditation. Meditation has been scientifically proven to boost the immune system, lower blood pressure, invoke better sleep, calm the mind, boost creativity and many other things. If you have not meditated before - I will teach you and we will do one of my guided IAMPowerful meditations specifically created to heal the mind, body and soul. -Pranic Healing - this is where you sit back, relax, let go and open your mind to a world of new skin possibilities. I will conduct Pranic healing which is a non- touch energy healing modality. I will work on your chakras, organs, skin and psychotherapy needs. Every session incorporates the 4 step healing process which will be bespoke and designed in stages for your needs. You will also learn different tools and techniques that you can do daily, to guide you towards an overall healthy and happy on-going life. Duration: up to 75mins each session Location - Online or in-person at Stoke Poges, SL2.

Flexible dates
The Relaxation Massage Package Therapy
Massage Swedish Massage

The Relaxation Massage Package

with Mike Fossett Massage

☆☆☆☆☆ 0.0 · Be the first to review

Lenham

The relaxation massage package - four 60min Swedish massage treatments

Flexible dates